There is a guy where I work named Raymond. If there are any of my co-workers reading this, you already know about whom I am writing.
Raymond cleans up our office. He’s there every single day, and does a great job. I only know him casually, but there is something about him that makes him stand out.
He knows names.
When I first met Raymond, he made a point of introducing himself and asked me to do the same. I didn’t think anything of it – just thought he was friendly.
The next time I saw Raymond, he asked me my name again. Of course, I told him. Didn’t think much of it.
The NEXT time I saw him, he greeted me with my name. And that’s when I noticed it. He greets EVERYONE with their name. He makes a point of learning EVERYONE’S name and using it EVERY time he sees them.
As someone with experience in church work, I have had the opportunity to meet many people who have been guests at the churches where I have served. I have always struggled to learn names, and to learn them quickly. Frankly, I never put the required effort into it. I chalked my inability to remember names ap to, well, my not being good with names.
Meeting Raymond has opened my eyes to how much worth is added when there is someone who cares enough to learn and remember your name. I am genuinely glad to see Raymond every day.
Does he have some technique or device that aids his memory? I don’t think so. It’s just Raymond.
(By the way, he encourages people to use “Everybody Loves Raymond” to remember his name. Which works, because that’s how I learned it.)
Will I master this skill like Raymond? Maybe. I know that I will try harder to acknowledge the worth of others in this way. Sometimes it’s the small things that add the most value.